We're excited to announce that you can now import specific conversations as soon as you want with evaluagent.
The manual conversation import feature is a simple way for evaluagent users to quickly import specific conversations that they want from supported CRM, CCaaS and Ticketing platforms. This is an alternative to waiting for the hourly cycle to import your conversations.
What do you get?
- The ability to import conversations from the Imported Contacts page.
- The ability to import conversations from the integration Utilities page.
Follow our guide to get started.